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Bay Bridge offers comprehensive training services to enable our customers to quickly achieve maximum benefit from CenterBridge. Our current course offerings include:
- Introductory User Training
- Administrator Training
- Advanced User Training
- Refresher Training
- Call Volume, AHT, and Unproductive Time Forecasting
- Hiring and Overtime Optimization
- Financial and Variance Analysis
Courses can be held on site at your facility, or at ours in historic Annapolis, Maryland. In addition, Bay Bridge offers additional opportunities for interaction both during and after implementation to enable our customers to enhance their knowledge and skill, including:
- Application and data integration design sessions
- Project Recap/ROI Achieved presentations
- Quarterly User Forums
- Sessions at our Annual User Conference
- System Wellness and Usage Reviews
Custom training sessions are available on request. |
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